What do you want to do?

Common questions

See all questions
How do credits work?

Metered actions, such as an AI contract analysis, a royalty run, a contract parse or a generated split sheet, draw credits from your wallet. Your plan’s monthly credits expire at the end of each billing period; credits you buy don’t expire while your account is open. You’re charged only when a result is delivered, and a OneClick result or contract parse you’ve already paid for isn’t charged again in the same billing period.

Credits & Pricing
Am I charged if a run fails?

No. You’re charged only when the result reaches you. A run that fails isn’t charged, and neither is a OneClick result you leave before it arrives. When OneClick pauses to ask you about a contract, that isn’t charged either.

When you’re charged
Can I cancel?

Yes, at any time from your billing settings. Cancelling takes effect at the end of the period you’ve paid for, and partial periods aren’t pro-rated.

Who owns my data?

You do. Uploading a contract, a statement, a master or a split sheet doesn’t transfer any ownership to us, and we never use your content to train our proprietary AI models.